Shipping Policy

At Roxie Chip, we are committed to delivering your favorite tech and travel essentials as smoothly and securely as possible. We offer worldwide shipping to ensure our customers can enjoy Cameras, Gaming Accessories, Smart Devices, Travel Accessories, Wearables, and more—no matter where they are.

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or holidays will be processed on the next business day. Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Confirmation & Order Tracking

After your order has shipped, you will receive a shipment confirmation email containing your tracking number. The tracking number will be active within 24 hours. You can use this number to follow your package’s progress through our courier partner’s website.

Multiple Shipments

In some cases, items from the same order may ship separately to ensure quicker delivery. You will be notified if your order is divided into multiple packages, and tracking details will be provided for each.

Customs, Duties, and Taxes

International orders may be subject to import duties and taxes (including VAT), which are applied once the shipment reaches your destination country. These charges are the responsibility of the customer and may vary by country. Roxie Chip is not responsible for any customs fees or delays caused during customs processing.

Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address, refusal to accept, or failure to pick up the package from a holding facility, the customer will be responsible for any reshipping costs. Please ensure your shipping details are accurate when placing your order.

Order Support

If you have questions about your shipment or need assistance with a delivery, please contact us at [email protected].